The LawCommand Approach

LawCommand helps law firms improve cash flow by proactively managing outstanding invoices through a combination of smart automation and personalized outreach — helping you get paid faster for the work you’ve already earned.

​

​

LawCommand Summary

LawCommand connects directly with your existing billing, accounting, or practice management platform to monitor unpaid invoices in real time. Once an invoice becomes overdue, our system automatically begins a strategic outreach process designed to encourage timely payment while preserving client relationships.

​

Our process combines automated reminders with human follow-up to create a professional, client-friendly collections experience. Automated emails provide invoice copies, payment details, and helpful reminders, while dedicated LawCommand specialists personally engage with clients when additional communication is needed.

​

If a balance remains unpaid after automated outreach, a member of the LawCommand team steps in with courteous phone outreach to better understand the situation, answer questions, and help move the matter toward resolution. Your firm remains informed throughout the process, and we involve you directly whenever appropriate.

​

​

How Client Outreach Works

Every client situation is unique, so our outreach adapts based on responsiveness, communication history, disputes, and payment activity. A typical workflow may look like this:

​

Day 1 Past Due

LawCommand identifies the overdue invoice and automatically sends a professional reminder email that includes:

• Outstanding balance information

• Invoice copies

• Payment instructions provided by your firm

• Easy next steps for resolving the balance

​

​

Day 7 Past Due

A follow-up reminder is automatically sent to encourage payment and maintain communication momentum.

​

​

Day 10–14 Past Due

If the balance remains unpaid, your dedicated LawCommand specialist is alerted and personally reaches out by phone in a respectful and solution-oriented manner to understand any concerns or obstacles preventing payment.

​

​

Day 14–90 Past Due

Our team continues strategic follow-up using a combination of automated reminders and live outreach. During this stage, we may:

• Identify additional points of contact

• Coordinate approved payment plans

• Facilitate settlement discussions with your authorization

• Maintain a complete activity timeline for transparency

​

​

90+ Days Past Due

If we are unable to establish productive communication after extensive outreach efforts, the account may be returned to your firm for additional action or escalation.

However, when a client remains responsive and progress is being made, we continue working toward a positive resolution whenever appropriate.

​

​

Get Paid Faster — Without Damaging Client Relationships

LawCommand helps law firms recover revenue more efficiently through professional, consistent, and client-friendly accounts receivable management.

​​​​​

​​

Ready to get paid for your hard work?

• Book a brief consultation with one of our experts today!

​

​

Please Note: LawCommand does not negotiate disputes on your behalf. However, if a client informs your specialist that they are disputing a balance, we’ll let you know immediately (with as many details as we can gather) so you can step in and take action to resolve the dispute quickly.

​

Additional Detail: When contacting your customers by phone, our specialists will reach out on behalf of your company. Email reminders will come from LawCommand but will clearly state that we’re working with your company so there’s no confusion.

​

​​​​​​

Email outreach examples

LawCommand uses a mix of both friendly automated email reminders and personalized emails written by your dedicated specialist. Below you’ll see examples of both kinds of outreach.

​

​​

​